Voxeo, a VoIP and automated voice calling service company, has raised $9 million in funding. The new money comes from North Atlantic Capital and the Florida Growth Fund, a JV fund between the State Board of Administration of Florida and PE firm Hamilton Lane. Voxeo will use the investment to continue developing its suite of web-based and mobile voice communications tools, as well as acquisitions. It previously raised at least $10 million in funding from Crosspoint Venture Partners, Mayfield Associates and private investors.
Founded in 1999, Orlando-based Voxeo offers both licensed and hosted, SaaS versions of its VoIP, SMS, and IM-based platforms; companies use its tools for automated customer service calls, among other things. It acquired Motorola’s VoiceXML browser, which allows voice-based communication between humans and computers, in October, and IM provider IMified, in May. Voxeo says it has been profitable since 2004, with additional offices in Beijing, Cologne and London.
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