Verizon Wireless (NYSE: VZ) finally sounded the all-clear message for its cherished LTE network Thursday morning after a widespread outage of 4G services prevented customers from accessing the high-speed network for a good portion of Wednesday.
A brief message from its Twitter feed: “4G LTE up and running. Thank you for your patience” was all that Verizon was willing to say about the outage, which it first acknowledged Wednesday morning and apparently took about 24 hours to fix completely. Late on Wednesday Verizon said on Twitter that it had identified the cause of the problem, but it didn’t elaborate, and representatives likewise declined to comment on anything related to the outage Thursday morning.
Verizon’s 4G network is new, and therefore the problems probably didn’t affect as wide a swath of its customer base as problems with its 3G network might have hit. But it’s also a bit of a blow to a company that prides itself on the quality and availability of its network, which is arguably its most prominent sales pitch to consumers and businesses. And PC Magazine noticed that Verizon tech support representatives were discussing problems with the 3G network as well, although it’s not at all clear whether or not those were localized or widespread.