Comments on: Pottermore, Day 2: Here Come The Complaints http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/ The economics of digital content Sat, 25 May 2013 12:47:16 +0000 hourly 1 http://wordpress.com/ By: Rheign http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-100826 Sat, 26 May 2012 08:05:04 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-100826 I bought the first five audiobooks from iTunes. The entire process was simple and seamless. Last month, I attempted to purchase the last audiobook. After setting up an account and attempting the purchase numerous times, I concluded their web team did not take everything into consideration. The various issues included I was unable to purchase as I was not in the U.K. and, I did not have additional security on my Visa. Eventually I was able to add another password layer to my Visa, but was still receiving the error. After about an hour, I called it quits. A few nights ago I tried again. This time the purchase went through, however, I did not have the luxury of downloading the audiobook to my iPad, iPod or iPhone. It had to be downloaded to a Mac or PC and the transferred. This was doable but a pain in the @$$. Once downloaded and transferred, the book sounds garbled and lacks the clarity of my other books. Perhaps this happened in the data transfer. I do not know. Here is what ai do know: I would gladly pay the 30% markup myself I order to have the ease of purchase and download from iTunes. Perhaps the customer experience is less important to the J.K./Potter empire than having complete control and maximum profit. I imagine they will end up losing out on a multitude of sales as most people, save the biggest of fans, will have the patience to deal with the hoops, especially if they are accustom to the iTunes experience. Time will tell.

]]> By: leah_bh http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-88333 Thu, 29 Mar 2012 18:26:44 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-88333 there are workarounds to get the UK versions of the books in the US. Check out the kindle discussion forum on amazon.

]]> By: Colleen Lindsay http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-88332 Thu, 29 Mar 2012 11:59:18 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-88332 Laura -

I find a bigger problem is the added layers of security at the final checkout. I was literally unable to purchase books because of an error message popping up that told me my card was “not secure enough”. It made no sense. I tried four times with one care, twice with another. Still haven’t been able to get past that error message.

]]> By: Laura Hazard Owen http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-88331 Wed, 28 Mar 2012 19:19:05 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-88331 Dick — how weird. Let me see if I can try to replicate that.

]]> By: Kat Lively http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-88330 Wed, 28 Mar 2012 18:50:20 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-88330 I think Jim Dale is terrific, but I’m in the US and would love to own digital copies of the Fry audiobooks. Hopefully we’ll be given the option.

]]> By: Dick Hartzell http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-88329 Wed, 28 Mar 2012 15:07:22 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-88329 About the DRM-free part: I bought Harry Potter and the Sorcerer’s Stone on Pottermore Shop yesterday and here’s what I found: sending the book to my Amazon and Barnes & Noble.com accounts was fairly simple — and I was quickly able to read the book on my Kindle Fire, first-gen Nook 3G, and the Nook app on my Android phone.  However, when I downloaded the epub file to my PC I found I couldn’t read it using either the free Calibre ereader software (which told me “This file is locked by DRM”) or Adobe Digital Editions, which Pottermore Shop actually recommends for reading its Harry Potter ebooks.  When I attempted to read the ebook in Adobe Digital Editions I got a pop-up box telling me “Document is licensed for a different user account”.  So DRM-free?  I don’t think so.

]]> By: Laura Hazard Owen http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-88328 Wed, 28 Mar 2012 14:51:05 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-88328 Yes to both. Thanks — clarified in story.

]]> By: Business Club Offers http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-88327 Wed, 28 Mar 2012 14:18:53 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-88327 Can’t you just sideload the DRM-free ePub file into iBooks using iTunes? 

]]> By: Nicholas Barreto http://paidcontent.org/2012/03/28/419-pottermore-day-2-here-come-the-complaints/#comment-88326 Wed, 28 Mar 2012 14:18:23 +0000 http://gostage.paidcontent.org/419-pottermore-day-2-here-come-the-complaints/#comment-88326 Actually, if you want to read a Harry Potter ebook in an Apple device, all you have to do is drag the epub file into iTunes on your computer and sync your device. Or even email yourself the file and select ‘open in iBooks’. What you can’t do is *buy* the HP books in the iBookstore from Apple. You don’t have to use another retailer’s app at all.

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