More and more people are consuming content on smartphones and tablets but, until now, the rankings that determine websites’ popularity have largely failed to account for them. This is finally changing as analytics company comScore has formally unveiled a new set of metrics that measure both mobile visits and traditional web traffic at the same time.
Launched this morning, comScore’s “Media Metrix Multi-platform” shakes up the existing rankings in some dramatic ways. Music site Pandora, for instance, jumps from #61 on the list to #23 while ESPN jumped four slots to #19. The sports site’s jump comes thanks to the inclusion of the 35 percent of people who consume ESPN only on mobile, not desktop, devices. Other big winners included Amazon, Wal-Mart and e-Bay; the three companies all had an incremental mobile audience of more than 20 percent. Here’s a look at some of the US numbers:
The new metrics, which are based on a mix of internet tagging and census methods, also reveal that the number of so-called “unique visitors” to websites are much higher when mobile figures are included. For instance, comScore says that more than 10 websites have more than 100 million visitors when mobile stats are included (compared to only six such sites if only desktop figures are used).
comScore says its new analytics system also suggests other important lessons in how publishers and advertisers measure a website’s success. In particular, the company recommends valuing “engagement” (time spent on a site) over page views. Under the engagement method, comScore says Facebook ranked first in the mobile category.
comScore’s new metrics system is still in beta but, given that mobile consumption is an irreversible phenomenon, it seems inevitable that publishers and advertisers will have to get accustomed to the new measurements. The growing predominance of mobile also poses challenge to publishers and advertisers who are still struggling out how to extract money from smaller screens.
While comScore has offered mobile measurement tools in the past, the significance of the new product is that provides an unduplicated tally across all platforms. More details are available here at comScore’s release.
(Image by iko via Shutterstock)
Nice to see that mobile is starting to get the recognition that is long over due. Bango has been optionally feeding tag data from major brands into comScore for some time now, so it’s good to see the results of all our combined labour – well done comScore.
Now we just need more of the major brands to realize that traditional desktop analytics solutions totally fail to measure unique mobile users with any level of accuracy or deliver meaningful insights in the way that mobile-first solutions like Bango Analytics do. Slowly the leading brands are starting to compare results between Bango and their existing solution and making the move – so this mobile trend will continue to grow.
Hi; Jeff & Andy;
Great article!
Just wanted to say that I concur with Andy – well written clear and concise I couldn’t of put it any better.
Also Jeff what staggering stats!? It’s time for people to recognize the e-commerce movement that we are all embroiled in.
Many thanks
Regards
Gary
I really don’t understand why people give ComScore any degree of credibility. It’s panel data in a digital age using metrics which were originally designed for industries that are now outdated. This new metric isn’t something ComScore should be proud of – it’s something they should be embarrassed about not even bothering to account for in the first place.
“Now, a system has come along that measures these mobile users” – pretty sure my basic free Google Analytics account has been doing this accurately for years now. I would have expected better from paidContent than this glorified press release.
Thanks for your comment, Brendan. I’m not trying to shill for comScore but the reality is that their figures are what advertisers look at when comparing publishers against one another. Are these the best analytics anyone could get? No. Are there some smoke and mirrors here? Yes, probably. But just as we’ve tolerated Nielsen’s flawed TV ratings for years, we have to use some common baseline for online stats. And, for better or worse, comScore is largely it for now.