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Updated: Bakersfield Paper May Shutter Community Sites; Execs Offer Differing Views

The Bakersfield Californian has been something of a pioneer in spinning out community web sites from its main newspaper site. But now, as practically every newspaper is rushing to build up their social-media offerings, The Californian’s John Wells tells AIM Group’s Classified Intelligence Report (PDF only) that the paper’s thinking of shuttering local community events and classifieds site Bakotopia, and the Bakersfield Voice. “The social networks have really never made us money,” said Wells, the paper’s ad, marketing, circ and operations VP. He added that, at times, Bakotopia appears close to profitability, “but never quite makes it.” We contacted Wells for elaboration; we’ve added his response, which came after we published, below.

When it created its social nets a few years ago, The Californian began selling its home-made social-networking software to other papers interested in creating their own niche sites. But apparently that business hasn’t taken off either. Instead of trying to find ways of drawing revenue from its sites, The Californian has turned its attention back to the print product. As part of a major redesign of the paper, the classifieds are being printed on the back page of the tabloid. Wells said he expects the redesign to result in an ad revenue increase of between $400,000 and $450,000 a year. Meanwhile, the paper is more reliant on citizen journalism and reprinting blog items, since layoffs reduced the newsroom staff by 40 percent. 

Staci adds: The other part of Wells’s comment to AIM may say a lot about how he views Bakotopia: “We have to decide how much eyeballs are really worth.” If he equates value to “eyeballs”—reducing people to traffic stats—dropping the online community may make sense to him. But that kind of reductive thinking ignores the value of a committed, engaged community of members who spend their own resources—energy and time—not just a few seconds clicking on a page. I’d like to know the role that plays in a decision.

Update: Blame the recession: In an e-mail message to paidContent, Wells insisted he was talking about what the future might hold, as opposed to what’s happening in the near term. As for how the users’ value factors in, there won’t be any determination on the sites’ fate until the privately held paper’s executives start taking a closer look at the 2010 budget. Noting the region has been hit particularly hard by the real estate downturn, the paper’s executives are wrestling with the fact that although its user-gen sites are bringing in revenue, they still can’t cover their costs.

Wells: “So the question is what are the goals of these user-generated sites? They are all generating revenue, however, to date they are not covering all their costs. Yes, they have helped The Bakersfield Californian expand or hold their market footprint while the core product has declined. There are unique users of these non-paid daily products that do not read The Bakersfield Californian. I truly believe we would have gotten the products a lot closer to an acceptable profit level if this recession had not hit ... We have well over 20 niche products produced by The Bakersfield Californian staff and affiliates. Some we have discontinued, while we have others, like Bakersfield Life Magazine that are doing quite well.”

Another view?: There appears to be some divergence among executives at The Californian. While Wells definitely was addressing the profitability of the websites, Logan Molen, the paper’s COO/SVP (see his comment below), said in a blog post responding to this item and AIM’s that, “What is true is that we’re evaluating the ROI of the print editions… Both Bakotopia.com and BakersfieldVoice.com remain at the core of a strategy we’re set to launch in the coming weeks and months that will truly – and finally—leverage the collective power of our local network of community sites and social connections.”

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Sep 3, 2009 6:02 PM ET

Bakersfield Californian

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Posted In: Advertising, Local, Media & Publishing, Newspapers, Social Media, Community

  • Francis Hamit

    I live in the Mountain communities south of Bakersfield.  The Californian is no longer distributed here and the local stringer told me that they will no longer pay him for coverage of events here.  The L.A. Times is here and sells pretty well from the honor boxes. . 

    Amateur community journalism can only do so much and the Californian always struck me as "news light" compared to the Times, but they are simply abandoning this area.  Why would anyone give them free copy if they aren't here?

  • Dan Pacheco

    The Bakomatic sites aren't my area of responsibility anymore, but Logan was pretty clear above and in his blog posting that shutting those sites down isn't under consideration.

    Now that you know that I think you should consider changing the headline on this story. Just my opinion.

  • Mark Briggs

    I'm also glad to hear the sites are not getting killed. They have been a source of inspiration for online projects at many other newspapers that, if they could trade places, would love to solve the "problem" of monetizing a loyal, engaged audience. (Few newspapers, unfortunately, have been able to execute as well, however.)

    And you have to assume the news operation is able to rely on contributors in large part because of the relationship these sites have helped build. So the entire benefit can't be measured with a single line item on the balance sheet.

  • Staci D. Kramer

    @Dan—I certainly hope the sites keep going and that the Californian straightens out its own message. David's questions—and the response he got—couldn't have been clearer. If the sites are completely protected, John Wells had the chance to say so. We've also included Logan's comments.

  • Dan Pacheco

    I helped start those sites back in 2004 and I'm glad they're not getting killed.

    Aside from the reports on the "shuttering" being untrue, I think there's a larger lesson here about how people interpret rapid change. What looks like death to one looks like transformation to another. What I see happening in media across the board is massive metamorphosis, and this is just one example of it. More on that here: http://bit.ly/74oRy

  • James Shuey

    Umm what's the first thing a reporter's to do
    Get Your Facts Right.

  • David Kaplan

    Logan: In the interview with AIM, and later in an interview with us afterward, John Wells was pretty clear that the paper would be considering whether to continue the websites, not just the print versions. He was not as definitive about their continued existence as you seem to be.

  • Logan Molen

    Um, not so fast. We have no plans to shut down the Bakotopia or BakersfieldVoice websites.

    Not sure if it's the result of sloppy reporting or a complete unawareness that these sites had companion publications or what, but I've posted a response at http://bit.ly/46PX8I

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