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Classmates.com Settles One Privacy Lawsuit—And Gets Hit With A Second

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The lawyers at United Online-owned Classmates.com are busy; the social networking site is paying up to $9.5 million, along with $1.3 million in legal fees, to settle a class action lawsuit charging that it violated members’ privacy rights. TechFlash—which first reported the settlement—says the site sent free subscribers promotional e-mails which (wrongly) implied that former classmates were trying to contact them in an attempt to get them to upgrade to paid subscriptions. Separately, Classmates.com is also being sued for making some user profile information public earlier this year. Members had the option to opt out—but plaintiffs in the case say the move is “confusing to consumers and is deceptive,” according to Wired.

The legal action comes as Classmates has gone through some high-level upheaval lately. Steven McArthur, who had been president of United Online’s Classmates Media unit, which includes Classmates.com, resigned earlier this month, according to an SEC filing. McArthur had held the post since August 2007. A spokesman tells TechFlash—which noted McArthur’s departure—that he did not know why the executive had resigned. During its most recent quarter, Classmates reported drops in both advertising and services revenues. The company did however report a 13 percent increase in paid accounts.

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Mar 13, 2010 6:27 PM ET

Classmates.com Photo: Flickr / torbkhopper

Posted In: Legal, Social Media, Community, classmates.com, united online

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  • Gary

    They got me for $39 auto renewal fee.  This is the same type of business practices that AOL used in the mid 1990’s.  They screwed everyone they could and now are suffering.

    This company needs to be put out of business

  • Most people have signed up for a Facebook account whether or not they were looking to connect with old classmates.  Why pay for milk when you can get the whole cow for free? 

  • What bothers me the most about this story is how many people out there actually fell for the social manipulation scheme Classmates.com was pulling. 

    I forgot what dating site it was, but they had a scheme when someone account was to expire, all these new and attractive people are now looking at their profile….

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