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DVD Burning-On-Demand Not So Much In Demand; Players Delay Plans

imageEarlier today we wrote about DVD rental kiosks from Blockbuster (NYSE: BBI) and Redbox’s delayed IPO. Now, another variation on the theme, kiosks burning DVDs on demand, are not so in demand, it turns out. After the major studios OK’d the burn technologies last year, everyone expected large scale pilot and some roll outs this year, but it looks like those would now be delayed into 2009, reports VideoBusiness, in a detailed story.

Some of the troubles:
—Walgreen’s has been forced to delay those tests until 2009 after TitleMatch, the kiosk company it was working with, has shut down. TitleMatch, which also had a deal with Chicago grocer Peapod, quietly laid off its entire staff May 30, the story says.
—Another player, Polar Frog Digital has pulled its kiosks from most retail locations after a year of pilot tests at airports, hardware stores and drugstores as it reworks its business model… More after the jump...

—Hewlett-Packard, which launched its centralized MOD business, sold its MOD factory but is continuing to offer back end MOD services through Trans World Entertainment..it did a tie-up with on-demand DVDs for Sony Pictures Home Entertainment primarily older and more obscure titles. Very long tail, but this isn’t a kiosk-based service.
—MOD Systems, which is pilot testing music burning and downloading on kiosks in some Best Buy and Circuit City stores, is holding off on including video in its kiosks until it has major studio content.

The issues: as one of the execs quoted in the story says: “old model of burning movies to DVD only wasn’t profitable and was a solution for ‘yesterday’s problem,’ rather than addressing the changing way people consume movies and music.” These machines also require a significant upfront investment, something smaller companies can’t do…others also blame a lack of major studio content for making it difficult to sign on major retailers. Also, more immediate issue: retailers are generally unwilling to try a new technology in the all-important fourth quarter.

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Aug 4, 2008 10:24 PM ET
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Posted In: Entertainment, Movies, DVD

  • Why would the consumer go to a store to burn a DVD when they can download a movie at home?  They are missing the mark with this. A little market research would have told them this idea wouldn't fly.

  • christian

    this isn't a surprise.  DVDs won't be here forever anyway.  If you have time to burn a DVD, you probably have time to download a DVD at home too.

  • Justin

    Whilst Mr De Rycker is correct that the process must be efficient, customers are prepared to spend long periods in store if there is a reason.  Successful retailers rely on good customer service, high levels of availability and value: BestBuy vs DSGi.  Borders and Barnes and Noble have 1 hour dwell times.

    Kiosks and self service systems are not the future of retail, the internet does this so much better. However in store manufacture for entertainment product, not necessarily always on demand, is the future for high street retailing of this product.

  • Whist this is compelling for content owner/distributors,
    customers have no time for this, they wouldn't spend more than a couple of minutes in the store. Some basic survery/test would have highlited this

    Emmanuel De Rycker
    CEO
    ESPRESSA.co.uk

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