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Facebook Retools Privacy Policy For Targeted Ads; Users Have Seven Days To Comment

Facebook is revamping its privacy policy, exchanging some of the legal jargon for plain, simple examples of how users can delete their profiles, how long “backup copies” of personal data get stored, and how some of their new data partnerships with companies like Nielsen might impact the ads users see. This follows the social net’s overhaul of users’ privacy settings this summer; the goal was to make them easier to use (though, I still haven’t received the homepage notice explaining how to use them that the company said it would be sending out to everyone).

Facebook has had to learn the hard way, that it’s best to be transparent when making major changes to its ad platform—particularly as it pertains to the use of member data—so it’s also serving up a portion of the new privacy policy for member review.

Elliot Schrage, Facebook’s VP of communications and public policy, explained that the company wants to offer advertisers better conversion tracking; this means the company will need to share more than just the thumbs up vs. thumbs down and standard click-through stats it currently offers advertisers. While the company will anonymize any user data it shares with advertisers, the new policy informs users that they can opt-out of being cookied.

Other changes include the notification that users who set their profiles as viewable to “Everyone” will have that data crawled by the search engines—this includes their wall posts and news feeds—likely as a result of the new data-sharing deal with Microsoft’s Bing. TechCrunch also highlights another change—that if users include location info in their status updates, that info will be subject to Facebook’s overall data-sharing policies. This means that if a user hasn’t restricted their profile to select viewers, their location info could be shared with location-aware apps and services in the future.

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Oct 29, 2009 8:40 PM ET

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Posted In: Social Media, Companies, Facebook

  • David Polakoff

    While websites strive to provide value to its users, the lack of transparency and respect for the user can easily create the badwill that so many consumers associate with certain traditional businesses (If you said cable company, telephone company, or airline, “You are correct!).

    My professional experience includes years of collaborating with many lawyers.  The most enjoyable experiences are those working with lawyers who think outside of the law book; those that understand the business’ relationship with its good/services providers and its consumers.  In this day and age, risk management is vital, but empathizing with the consumer experience must always remain at the forefront.

    At least Facebook is coming around; even if they're taking the long, hard road.  Hopefully, others will follow.

    More in "I’m Not A Lawyer; and I Don’t Play One on the Internet"
    at http://davidpolakoff.wordpress.com.

  • John Vasko

    It's good that they are doing this, especially with news feed posts going public. This should be made super clear to users.

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