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Getting Back On Track: Some Tips For The Music Business

Last week, in the wake of Sony (NYSE: SNE) and YouTube reupping their licensing agreement, we wrote about how rare it is to see deals between the labels and digital music companies, and we explained why that is. In short, it’s a function of the way such deals are structured, and of the damaged psyches that each side brings to the negotiations. The record labels have filed a slew of lawsuits against digital music companies in the last few years, and that bad blood was underscored this week with the news that EMI was suing digital music startup Seeqpod, including its investors and partners.

After the jump, some specific steps that both sides can take to make the negotiations more fruitful...

So what can be done to break this logjam? Broadly, digital-music companies need to do a better job of extracting value from their audiences to use as a bargaining chip with the labels. They also need to develop business models that aren’t so dependent on the music itself. The labels, for their part, need to seriously consider developing their own wholly-owned, independent digital businesses, and then striking only a few deals with the largest digital companies as a complement to those home-grown ventures.

First, the digital guys. They need to ...

Stop distributing record-label content without approval.  The digital companies need to get the proper licensing before releasing the music online, not after. Sure, it is frustrating that it takes so long to license content from record labels (years in some cases), and it’s even more frustrating to have to meet their demands, which tend to include large upfront payments and unprofitable revenue splits. But using their content without the owners’ consent (as many digital companies do)  and then expecting negotiations to go smoothly isn’t the answer. If digital companies come to the table openly acknowledging the value of the labels’ content, perhaps the labels will be more flexible and creative with their needs.

Provide the labels with valuable data in return for better economic terms. MySpace Music CEO Courtney Holt underscored a valuable service that digital companies can provide to the labels when he said at our paidContent EconMusic conference: “We know whether someone has friended an artist, whether they listened to them on the band page, or their friend’s page, whether their friends are listening—and artists that engage will get access to that data.”  Remember, record labels don’t just make their money from licensing agreements—they, of course, also sell music and recently have taken a financial stake in some artists’ ticket and merchandise sales. Providing them with data that helps them understand which cities are listening to their music and watching their videos first, what age group listens to which bands the most, or which markets are seeing the greatest uptake in streaming music videos—all of that market intelligence is valuable to record labels when considering how to promote their products.

Consider other forms of music programming besides music videos. Broadband Enterprises demonstrated an effective way of producing music programming without having to pay the labels when it announced the release of “On The Brink,” a reality webisode series featuring an up-and-coming band, sponsored by AT&T (NYSE: T).  Not only would similar webisode programming offer digital companies a way of producing music content that doesn’t require them to compensate the labels, it could provide premium advertising opportunities like product placement, product adjacencies and advertorials.

Now, the labels. They need to ...

Start internal angel-investment funds that help entrepreneurs develop new and interesting digital-music businesses. The funds wouldn’t require an enormous funding commitment. Only $10 million a year would kickstart 20 startups with modest investments of $500,000. The cash outlay, especially when compared to many marketing budgets for CD releases, would be small and the potential reward would be significant. The labels would control a portfolio of assets and participate in the equity upside as those businesses develop. William Morris has successfully done this with its Mailroom Fund, and a Google (NSDQ: GOOG) policy that allows employees to devote 20% of their time to individual projects is similar. (Disclosure: I started a digital music company that was a client of William Morris.)

Stop selling digital music through distributors and instead create their own platform to sell MP3s. Netscape founder and angel investor Marc Andreessen captured the heart of the issue perfectly in his interview with Charlie Rose last week when he said, about the music industry: “How many years of chronic pain do you want to take before experiencing acute pain?” The short-term impact on profits would be extremely painful, but the labels should consider the very attractive long-term benefits of severing ties with iTunes, Amazon (NSDQ: AMZN) and other MP3 stores to create their own iTunes as the only place to buy MP3s online. No, this would not stop piracy, but it would enable the labels to set their own rules, including pricing, quality, and how many songs they choose to sell at a time. 

For more on how the music business is changing in the digital age, you can buy the latest report by our research director Lauren Rich Fine here

Photo Credit: minimoniotaku

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Feb 26, 2009 2:07 PM ET
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Posted In: Advertising, Entertainment, Companies, NBC Universal, Sony, Viacom

  • Point 1 - a point well made, if a digital company starts out on the wrong foot with a rights owner, it will end badly most of the time.

    Point 2 - data isn't everything, there are instances where it can be useful in marketing better, however said company should be jumping on that also because they should be making money every download/stream - it's in their interests to help sell an artist/act as much as they can.

    Point 3 - Never going to happen and neither should it. At no point should anyone monetise while not paying or compensating for copyright used. If it was a low budget or non profit thing, may have a case there, but if they're open to product placement / advertorial, why don't they just selling advertising to be able to make money and pay the copyright owners?

    Point 4 - Interesting, music companies/digital companies are high risk though, not enough money to go round, even some companies who do deserve the money don't get it unfortunately.

    Point 5 - WRONG WRONG WRONG, no way should anyone abandon iTunes/Amazon neither will it happen on any level. How annoying would it be for an iTunes customer to have to go to a bands website or labels website everytime they wanted to go and download a track. Everything in one place is the ONLY way a digital service will work. I see why you've said it, but iTunes have pretty much adhered to all major demands with the recent changes.

    @Malcolm sosa - artists can't "negotiate" with iTunes, only select labels are tapped on the shoulder and offered a direct deal, which by the way will never contain "negotiation" it's a take it or leave it situation.

    @Jose - take a look at the Major record label income, it has value. The rule of thumb is that major record labels release 20% of the releases every month… YET get 80% of the revenue.

    @Gerard - your arguments are flawed on many levels there mate, last year some of the majors still turned over profit…

    @wallow - Good luck with the army! Stop by in Afghanistan on your way though ;)

  • wallow-T

    This is howlingly funny. 

    "The digital companies need to get the proper licensing before releasing the music online, not after."  Lots of startups tried this.  With the exception of iTunes, they are pretty much all on life-support, or dead, or they don't rely on major-label digital music.

    "Stop selling digital music through distributors and instead create their own platform to sell MP3s."  This sounds like when the movie studios used to own the movie theaters, and that degree of vertical integration was ruled unlawful back in the 1940s.  Antitrust enforcement is going to come back now; this idea isn't going to fly.  Plus, the majors have already crashed and burned a couple of times trying to be retailers—PressPlay?  MusicNet?

    iTunes thrives because of its tight integration with the iPod—the majors can't touch that.  Amazon thrives because it is a big broad-based retailer with excellent consumer relationships—the majors can't touch that.  eMusic thrives by catering to adventurous listeners who avoid the majors—er um.

    What the labels don't seem to understand is that if they don't start making a lot of very generous deals to legitimize services which appeal to the public, there's a guerrilla ant-army of millions of filesharing enthusiasts and thousands of technologists who are going to finish the job of gnawing the majors to death.  This army isn't motivated by money, which is why the majors have been unable to understand it.    Shawn Fanning didn't create Napster to get rich:  he did it because it was cool.

  • It's a bit of a balancing act between protecting the rights and efforts of artists and content providers and allowing them to be compensated appropriately, and creating an innovative environment in which new and more progressive models can emerge and be refined.

  • "—Stop distributing record-label content without approval.  The digital companies need to get the proper licensing before releasing the music online, not after"

      Too many people believe that it's "better to ask for forgiveness than to beg for permission."  I know someone who has made a career (and personal fortune) by adhering to this unethical approach… but nobody ever calls him on it.  The smell of money always overpowers their sense of right and wrong and they simply negotiate a piece of the pie.  I've watched this guy "borrow" ideas and launch companies without obtaining the necessary rights.  The only consequence… he has amassed a personal fortune and can raise investor capital at the drop of a hat.  He has a new project where he rewrote the lyrics of very famous rock songs, giving them a novel twist.  He did NOT obtain the rights to do this and has said privately that he fully expects to "cut the composers in" at some point… but only if they catch him.  I just read a glowing piece on the guy in a major newspaper where they talk about what a visionary he is.  As long as that is the fate which awaits those who play fast and loose with the rules… nobody is going to start asking for permission.

  • jim

    the music biz needs a non-profit company to sell their mp3's. sort of like what bmi is to songwriters, a non-profit who collects performance royalties.

  • Your advice is fine for those looking to avoid legal hassles from the majors but it misses one important point—the major label model is over.  And it's a shame the record labels haven't realized this yet.

    Further, there is absolutely no future in selling major label funded recorded music due to three major factors:
    1) It's impossible to compete with free;
    2) Consumer and Corporate needs and expectations are wildly divergent; and
    3) The egos, greed, and divergent agendas of the labels, artists, & publishers do not allow for any real cooperation, consensus and innovation.

    The only real solution is for one of the digital or hardware companies (MSN, Apple, Google, etc.) to buy one of the majors and let it all go free as an added value to some larger service or offering.  This will force the remaining others to readjust their companies (either sell too or become stand-alone catalog clearing houses) or begin to sell their music for pennies on the dollar.

    Chronic pain?  Acute pain?  Forget pain.  The record business is on it's last legs.  It.  Is.  Over.

  • Jose

    audiences have voted, and major label music is valueless. the web removes the smoke and mirrors. miriah carry, get in the soup line.

    bands like fleet foxes and spoon are not on major labels and were on SNL. not sure there needs to be an industry around music getting made or heard. anymore. music will just get made. and heard.

  • Not to throw a wrench into the argument, but there is nothing to stop new artists from developing these own tools themselves or bypassing labels directly to negotiate with itunes or emusic.  The winner in the game is going to be whoever racks up the largest audience first.  Whether it is digital guys / label / artist. 
    Though the digital guys seem to be the ones pounding the pavement hardest at the moment.  That's who I would bet on in the short term.

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