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Microsoft Rushes To Defend Display Ads; Now If Only Marketers Would, Too

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As recent online ad spend reports have shown, the display business has been having a tough year—and this past week’s market shocks suggest it’s only going to get worse. Companies like AOL (NYSE: TWX), Yahoo (NSDQ: YHOO) and Microsoft (NSDQ: MSFT) have made big bets on display taking off, and the pain of display’s decline could become acute. Microsoft, for one, feels enough is enough, and is stepping up efforts to convince advertisers to consider display, WSJ reports. Microsoft says it can prove that display is a better motivator of consumer behavior than search. The company plans to present its data, which was compiled by its ad serving unit, Atlas Institute, to agencies in round of upcoming meetings. While Microsoft has a search ad business too, it is more dependent on display sales. That said, the company says that the Atlas’ research on display began two years ago, long before it bought the ad serving firm. While Microsoft hopes its numbers will convince advertisers, the company has been oddly silent about promoting it publicly and in detail. More after the jump.

Agencies remain resistant: Even before Wall St.‘s meltdown the other day, Nielsen Online this week found a 27 percent decline in display ad spending by financial services companies drove a 6 percent year-over-year decrease in overall display dollars in the first half of 2008. The number of display impressions decreased by 9 percent during the same period. And earlier this month, JP Morgan revised its ‘08 U.S. display market estimate downward to $8.2 billion from $8.6 billion— or 14 percent year-over-year growth from its previous call for a 20 percent increase. Looking ahead, marketers are expected to rely more on search ads over display, because of the former’s better accountability. This week at the OMMA conference, several online ad execs said displays lacks a strong ROI component.

SEE ALSO: Financial Services Pullback Drives Display Ad Spend Down 6 Percent In H108: Nielsen

Banner blindness: Furthermore, WSJ cites other skeptics who say advertisers’ reluctance rests on display’s poor click-through rates and to “banner blindness”—or, users’ tendency to ignore banner ads. Still, agencies say they’ll try to keep an open mind about Atlas’ research, although the data is limited to sites the Microsoft unit serves, as opposed to a broader look at the display universe. “Obviously, Microsoft has a motive to shift dollars from search to display advertising because it is getting creamed in the search space,” Ben Winkler, a director of interactive media at IPG’s The Martin Agency, tells WSJ. “But this does help us get a much better picture of how our online advertising is working.”

Sep 19, 2008 11:12 AM ET

Posted In: Advertising, Companies, Microsoft

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