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Leading Voices
What The Rise Of Demand-Side Ad Networks Means For Publishers

Michael Zimbalist is vice president of research and development operations at The New York Times Company (NYSE: NYT). Previously, he was president of the Online Publishers Association.

Pop out your earbuds at any online event these days and it’s a good bet you’ll be surrounded by chatter about demand-side ad networks, real-time bidding, and ad exchanges. These topics have burst into the digital conversation with a force not seen since keyword buying transformed the online-advertising mindset more than five years ago.

Virtually every agency, at the holding-company level, has formed a so-called demand-side network as distinct from the traditional “supply-side” ad networks into which publishers supply impressions for resale to agencies where the demand resides. The effect that demand-side networks have on publishers depends upon how these relatively new entrants evolve within the marketplace. It’s possible that they could push us even further in the direction of direct response. But it’s also possible that they could reduce the emphasis that marketers currently place on clicks, sparking a greater appreciation for the value of reach and frequency, and ultimately driving more ad spending to the web.

The motivation for the demand-side networks is simple. Agencies have always struggled to buy online display profitably because there are too many suppliers. Last year, Razorfish alone reportedly did business with more than 800 online media vendors. Think about that for a minute. Buyers in the TV world can get all the advertising they need from just a handful of vendors. The same goes for magazines and newspapers. Buying online display requires hundreds of suppliers, meaning more back-office expense in the form of billings, collections and accounting. 

As a result, agencies have been increasing their spend on ad networks relative to their spend on individual sites, in part because of the lower price that networks offer, and in part because buying a network amounts to buying a bundle of sites all at once, simplifying the planning process and eliminating lots of overheard. 

But agencies have woken up to the fact that even as they struggle to make online buying profitable, the ad networks are reaping huge operating margins. And they make these margins by doing essentially the same media planning work that agencies are supposed to be doing for their clients! 

If demand-side networks can squeeze out the supply-side networks, that would leave more margin for publishers and agencies to share. And agencies would actually pay less for non-premium display inventory while publishers could charge more. 

But the demand-side networks are entering a complex ecosystem. They’ll be toiling alongside buy-side optimizers, who seek to discover the lowest price for buyers from multiple suppliers, and sell-side optimizers, who try to find the highest possible price for sellers. These intermediaries also crave a slice of the margins that supply-side networks rake in. 

Here are three possible outcomes to the turbulent transition now underway as demand-side networks make their presence felt in the marketplace:

1)  Same Beer, Different Label: Demand-side networks end up being an awful lot like supply-side networks since they currently have little choice but to acquire impressions through ad exchanges, which remain dominated by arbitrage between supply-side networks. As clients begin to see agency-owned networks on their media plans alongside the likes of ValueClick (NSDQ: VCLK) and Ad.com, they will ask legitimate questions about whether they are getting the best value for their money. Demand-side networks will thus be evaluated largely on the basis of price against the incumbent supply-side networks. 

It’s hard to see how this outcome leaves publishers any better off than they are today.

2)  SEM for Display. : The holding companies align their SEM practice with their demand-side network. Clients get comfortable with budget-based buying for their non-premium display. The media plan is wholly subordinated to the outcome, which is evaluated entirely as CPW (cost-per-whatever). Real-time bidding for impressions is enabled both within and between the demand-side networks. True competition for each impression raises non-premium prices; the demand side is advantaged by better buying tools while supply-side networks struggle because publishers become more comfortable allocating their non-premium directly to the ad exchanges. 

This outcome is better for publishers in that it increases non-premium pricing, but it has the disadvantage of firmly rooting online display in the realm of performance marketing. 

3) Audiences on Demand: Demand side-networks move beyond the realm of performance marketing and begin to focus on delivering reach and frequency against a designated target, measured in GRPs (gross rating points). Clicks diminish in importance. The media plan matters a lot, because the affinity of audiences for specific websites deepens the impact of brand advertising. Marketers meaningfully shift their TV dollars online with greater confidence because online delivers something they understand and need to achieve their brand objectives. At long last, audience truly becomes the basis for both planning and buying online. 

This is the best outcome for publishers.

I can already hear hoots and howls from online purists, scoffing at the thought of measuring the web using reach and frequency.  It’s about relationship marketing! It’s about harnessing user intent!  All true. But what’s also true is that TV continues to get the majority of brand dollars even as its audience vanishes. Demand-side networks selling reach against target could challenge TV to the benefit of buyers and sellers alike.

 

Oct 7, 2009 1:00 PM ET

Michael Zimbalist

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Posted In: Advertising, Features, Leading Voices, Media & Publishing, Online News

  • Josh McFarland

    TV continues to get the majority of brand spending dollars because it is easy to buy, the end result is pleasing to clients, and it really does move the needle.  All of these characteristics will come to pass for online advertising as well;  demand side platforms start by facilitating the ease of buying. 

    However, it's futile to argue against online advertising's fate of being held to a different, higher standard.  Impression-level efficacy will be measured because it can be.  RIP, GRP.

  • Sahil

    Given the fierce ad network competition on the sell side of the equation what is the likelihood of cooperation b/w exchanges on the nascent demand side? 

    Seems like demand side players must cooperate otherwise everything gets balkanized, no?  Meaning without cooperation, the the value of the demand side player is a calculation of the quality of their set of agencies.  The demand players with the more complete set coupled with the broadest publisher relationships will win.

  • Financial Samurai

    Hope publishers such as Financial Samurai benefit handsomely in the near future!  Go get em guys, and make this a win-win situation.

  • r

    The article is so much wishful thinking of the sort that brought on the dot com bubble.  Neutrality means the end of sponsorship.  It means the end of the sponsorship society and 700 B per year spent on placebo driven pharma and health insurance.

    Its laughable watching MS think it can do an ad driven Office 10.  Do we really think the Net Zero approach or the AOL approach is now suddenly meaningful? Every ad meets an ad block, or it thought of as spam or telemarketing.  At this rate even bill boards won't survive.

    There is this misnomer that the cloud brings back dead one way modal media.  Its as if the Newspaper would spring back to life.  What people find in the web and the net is disintermediation, that's really communication.  Its empowerment that they find.  Advertising, broadcasting and publishing are going away.  Content is being absolutely commoditized, a perfect buyers market is emmerging and all power of placment and pricing is lost.

    Subscription will completely replace sponsorship as it pits content against ads.  There will be no way to limit the amount of competition or redundancy. Cloud plus neutrality also massively raises the privacy wall. 

    At the end of some user initiated product search there may be some room for product education, but more and more companies will just seed markets by giving poduct away.  Demand creation is gone, but it wasn't leading to the kind of purchase decisions that set the buyer up be a repeat customer.

    And after all its a good thing because sponsorship was at its base raw misrepresentation, a kind of supression and drowining out.  The talent in the ad industry could be better put to use in education.

  • Zach Coelius (Triggit)

    Great post.  One of the most concise explanations of the industry written yet.  My bet is that we will see all three.  Real Time Bidding and the exchanges serve as a platform that will enable all manner of companies to serve very different marketer needs.  Guys like Andy and Brand.net will build tools for the brand marketers, other companies will build tools for the DR folks, and the agencies will build platforms to manage their client's spend.

  • andy atherton

    Another truly insightful article Michael. 

    Echoing Dan Ballister's comment though, the key to Scenario 3 is the emergence of capabilities that aren’t widely available today. 

    In order for Brand marketers to fully leverage the emerging exchange ecosystem they will need sophisticated technology for page-level quality filtering, pricing & delivery prediction, R/F & composition management, delivery smoothing, offline impact measurement, etc. 

    In case it’s not obvious to all, that’s a very different toolset than the fine targeting and CPA-driven optimization engines of which the market has produced scores of copies thus far - on both the demand side and the supply side.

  • Dan Ballister

    Great article.  If buyers are going after audience in real-time auctions,  will they make peace with having to forfeit control over ad environment and delivery predictability?  What good is it to reach your audience when they don't want to be found, or to only run 15% of your back-to-school campaign on time because you kept getting outbid?

    Someone please tell me we are not headed down a path of the web being nothing more than one big automated DR machine.  If we do, you can kiss quality free content goodbye, and we won't need agencies or sales reps.  The machines will run everything.

    OK—I need some decaf…

  • Chad Randall

    Very interesting perspective.  I believe the opposite is going to happen and publishers are going to regain control over their own advertising space selling directly, which means that agencies will have no choice but to deal with even more end sellers.  But I do agree that Ad networks have been taking way too big of a slice of that pie for way too long…

    http://www.AdvertiseSpace.com

  • Ellie Johnston

    Yes, there is still a hardy gap between online squeekers and traditional media planners. Brands are standing at the door 20,000 feet up but still don't believe the parachute will open.

    I especially appreciate this line in your article, "At long last, audience truly becomes the basis for both planning and buying online. "

    It's the audience stupid.

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