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WSJ.com’s Subscribers Reach 1 Million Mark; How Much Longer?

The Wall Street Journal, part of Dow Jones, (NYSE: NWS) announced today on Sunday that WSJ.com has reached the 1 million paid subscribers mark. WSJ.com subscriptions grew 30 percent during this two year period, it also said.

Print continues to dog WSJ, though: According to the recent ABC FAS-FAX numbers, also released today, total paid Wall Street Journal circulation (print & online) is 2,012,000, showing a decline of 1.5 percent compared to the same period a year ago (though not as much as general newspapers). More in DJ’s release here.

Of course, the big question, raised at our FOBM conference earlier in the week as well, is how long will the pay wall continue. Given the anticipation that Rupert Murdoch will open access once the News Corp. acquisition of DJ is complete, it could be viewed a bit like the wicked witch putting up an umbrella to keep from melting.

Gordon Crovitz, the publisher of WSJ, had this to say at his Q&A: “The Wall St. Journal online is already the best business website, measured by quality of readers and journalism… the issue is, ‘can we have the biggest’?” Right now, the whole network is comparable in size to the big financial portals. Path is to make more content freely available, as a way of expanding readership. Still, there’s no set date for a completely free WSJ.com.

Nov 4, 2007 12:37 PM ET

Posted In: Media & Publishing, Newspapers, Companies, News Corp., Dow Jones, Wall Street Journal

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Comments (3)

Nov 4, 2007 3:48 PM

The WSJ success was earned, no doubt about it. They work their tails off trying to provide context in the biz news market. But, that said, their large subscriber base mostly about the power of having a strong brand.

Weeks

Nov 5, 2007 7:03 AM

I recently tried to cancel my WSJ.com subscription and found that you can’t do it online. So I called the number, and waited 20 minutes on hold (I have a headset, so I put up with it.) I asked to cancel, and they said, ok, you have 5 months left on the subscription so when it’s over, your renewals will end. I said, “Not so fast. I want a prorated refund.” They said of course, and refunded the money on my credit card.

This reminds me of the stuff that AOL pulled when they started bleeding subscribers years ago. If you’re looking for the early indicator that a free WSJ.com is inevitable, look no further.

Mike Mathieu

Nov 11, 2007 8:49 PM

No mystery why the the WSJ print subscriptions are dropping.  The WSJ is badly abusing their loyal subscribers.  I inadvertedly discovered that they were going to charge me almost 3 times what they were charging new subscribers.  Also, the WSJ customer support line is awful.  http://www.asrnews.com/repairs.htm#WSJ

Walt Tetschner

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