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YouTube Allows CBS, Others To Edit, Place Comments

The NYT picks up on one of the non-copyright issues at YouTube—manipulation of user comments. Instead of using the YouTube template that shows comments at the same time as the video, official CBS video, for instance, is often separate from user comments (already limited to registered users). The comments also are filtered for content to remove what CBS digiczar Quincy Smith told the Times is “profane, unconstructive criticism” and off-topic political vitriol. Smith: “We just want to make sure the front page is a little bit cleaner. We thought it was a better user experience, and it gives us a second to weed out the completely unuseful comments.” At the same time, says Smith, “We’ve got to encourage more feedback. I don’t want to mess with the YouTube experience.”
Some unwanted comments are caught by a spam filter; the rest are reviewed by CBS or YouTube employees. Just as YouTube removes video after complaints, it sets up filters when content providers complain.  Power to the people—up to a point.

Dec 11, 2006 8:46 AM ET

Posted In: Social Media, Video, Companies, CBS, CBS Interactive, Google

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