Travel Roundup: Redbus-Multilingual, MMT, Cleartrip – Railway; Travelguru-Affiliate
– redBus, an online bus ticketing company funded by Seedfund, has gone multilingual by launching Tamil, Kannada, Telugu, Malayalam and Hindi versions of their site. CEO Phanindra Sama says that a large segment of their users – agents, distributors and end consumers – prefer local language to English. [via release]
– MakeMyTrip.com is now allowing travelers to book railway tourism packages, in a tie-up with the IRCTC, as per a release. IRCTC is expected to allow consumers to book tickets via online travel sites by mid-2008
– Cleartrip appears to be gearing up for Railway Ticketing. One can check for train routes, fares and seat availability here, reports Pluggd.in. One can’t book tickets, though I like the interface and the attention to usability. Here’s how it works.
– Travelguru has launched its affiliate program, allowing website owners to promote Travelguru products on their sites and blogs. So far the affiliate program covers 200 sites in India, and they’re targeting 500 sites by the end of 2008. [via release]
Just in case did you see http://www.erail.in .
Cool view here too.
23-01-2008
TO WHOMSOEVR IT MAY CONCERN
It was a very bad experience for us from redbus.
On 17th Jan 2008 I have booked 4 tickets on telephone for Mumbai to shirdi for 18-01-2008. I have received it on on 18th Jan 2008. (Seat No. 1,2,3,4. boarding time is 11.25 from Mulund (w) to shirdi, by jyoti travel bus, sr. no. 4301, No. T91405692186) very nice & prompt service.
I started my tour on 18th night with my wife & two children. I reached at Johnson & Johnson, mulund (w) at 10.45 p.m. for my bus which will be arriving at 11.25 as per my ticket. At 11.40p.m. I dialed tel. No. 28941111 which was given on my ticket for help. On that line someone Mr. Parth told me that my bus is already gone from mulund (without taking our 4 seats, when I am standing there with my family for one hour) & he will adjust us on next bus & only 3 seats are available & that is also at backside (which was not according to my booking & I always avoid to seat at backside of the bus). After arguing that it is not fair then he told me that he is not responsible for my seating & tour arrangement & he told me to contact redbus office at 12.00p.m. I had contacted all telephone numbers, which I was having but not a single telephone was attainted.
When the bus arrive first the driver refuse to talk & told me that 3 seats are available & that is also at backside of the bus & even he refuse to give us our money back. Again I had contacted Mr. Parth & after half n hour talk on my cell phone when I told him that I taking this bus to police station to lodge a police complaint, he told driver to give me refund for my one seat & driver agrees to give me at shirdi & he has given. At last I traveled by bus no. MH-04-G-4789 to shirdi, four persons on 3 seats at night with family & that are also at backside of the bus.
Now my question is
1) How my bus is gone without taking us when we are standing at boarding before 45 minutes of the arrival time.
2) When the person (contact no. given on my ticket) is not responsible for my help at night when I am standing with my family for more than one hour & not a single phone is attended for my help, who is responsible when suddenly my tour is changed without informing us.
3) How redbus can cancel my one seat at that time?
4) How they can give me backside seat of the bus when my ticket no, is 1,2,3,4.
5) I had spend around 30 to 40 minutes talk time on my cell phone at the time talking with your personnel, who is going to compensate for my telephone bill for that period.
If proper & satisfactory reply will not given within 7 days from the date of this email I have to think to go to concern legal authority to lodge a complaint against your firm for compensation for our mentally & physically harassment because of your miss-management.
Regards,
VIVEK M. DHARIA
5,DEVASHISH,SANT DYANESHWAR ROAD,MULUND(E),MUMBAI-400081,MAHARASHTRA,INDIA.
TEL. : +91-022-21633726
MOBILE : +91-9869075513
EMAIL : DHARIA24@HOTMAIL.COM